Your Privacy Rights: This Privacy Policy describes how 7games.com ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our platform. By accessing or using 7games.com, you consent to the data practices described in this policy. We are committed to protecting your privacy and complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable data protection regulations.
7games.com collects various types of information to provide, maintain, and improve our services. The information we collect falls into three main categories: information you provide directly, information we collect automatically, and information we receive from third parties.
When you register an account on 7games.com, you provide us with personal information including your full legal name, date of birth, email address, mobile phone number, residential address, and payment information such as GCash or PayMaya account details, bank account numbers, and other financial identifiers. You may also provide additional information when you contact our customer support team, participate in promotions, or communicate with us through live chat or email. All information you provide must be accurate, complete, and current. You are responsible for updating your account information if any details change.
When you access or use the 7games.com platform, we automatically collect certain technical and usage information. This includes your IP address, device type, operating system, browser type and version, screen resolution, time zone setting, browser plug-in types and versions, and other technology on the devices you use to access our platform. We also collect information about your interactions with the platform, including the pages you visit, the games you play, the time and duration of your sessions, the bets you place, the outcomes of your gaming activity, and your deposit and withdrawal history. This information is collected through cookies, web beacons, and similar tracking technologies, which are described in more detail in Section 5 of this Privacy Policy.
We may receive information about you from third-party service providers, including payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank. These providers may share transaction data, verification status, and fraud detection information with us to facilitate deposits, withdrawals, and account security. We may also receive information from identity verification services, credit reference agencies, and fraud prevention agencies to comply with our legal obligations and to protect the integrity of the platform. Additionally, if you access 7games.com through a third-party website or social media platform, we may receive information from that platform in accordance with their terms of service and privacy policies.
7games.com uses the information we collect for a variety of purposes, all of which are designed to provide you with a secure, reliable, and enjoyable gaming experience. The primary purposes for which we use your information include account management, transaction processing, customer support, security and fraud prevention, legal compliance, marketing and communications, and platform improvement.
We use your personal information to create and manage your 7games.com account, to verify your identity and age, to process your deposits and withdrawals, to provide you with access to our games and services, and to maintain accurate records of your gaming activity. This includes tracking your account balance, processing your bets and winnings, applying bonuses and promotions, and ensuring that you meet any applicable wagering requirements. We also use your information to communicate with you about your account, including sending you transaction confirmations, account statements, and important updates about changes to our services or policies.
Protecting the security and integrity of the 7games.com platform is one of our highest priorities. We use your information to detect, prevent, and investigate fraudulent activity, money laundering, collusion, bonus abuse, and other forms of misconduct. This includes monitoring your gaming activity for unusual patterns, verifying the legitimacy of your transactions, and cooperating with law enforcement agencies when required by law. We also use your information to comply with our legal and regulatory obligations, including anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and responsible gaming mandates. This may involve sharing your information with regulatory authorities, financial institutions, and other third parties as required by law.
With your consent, we may use your email address, mobile phone number, and other contact information to send you promotional offers, bonus notifications, game recommendations, and other marketing communications. You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any promotional email, by adjusting your account settings, or by contacting our customer support team. Please note that even if you opt out of marketing communications, we will still send you transactional and service-related messages, such as account confirmations, security alerts, and customer support responses.
7games.com does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with certain trusted third parties in the following circumstances: with service providers and business partners, with payment processors and financial institutions, with regulatory authorities and law enforcement, in connection with business transfers, and with your consent.
We work with third-party service providers who assist us in operating the 7games.com platform, processing transactions, providing customer support, conducting marketing campaigns, and performing other business functions. These service providers include payment processors, identity verification services, fraud detection agencies, cloud hosting providers, email service providers, and customer relationship management (CRM) platforms. We share your information with these providers only to the extent necessary for them to perform their services on our behalf, and we require them to protect your information in accordance with this Privacy Policy and applicable data protection laws.
When you make a deposit or request a withdrawal, we share your payment information with the relevant payment processor or financial institution, such as GCash, PayMaya, BPI, BDO, or Metrobank. These institutions process your transactions in accordance with their own privacy policies and terms of service. We do not store your full credit card numbers, bank account passwords, or other sensitive financial credentials on our servers. All payment information is encrypted and transmitted securely using industry-standard protocols.
We may disclose your information to regulatory authorities, law enforcement agencies, courts, and other governmental bodies when required by law or when we believe in good faith that such disclosure is necessary to comply with a legal obligation, to protect the rights, property, or safety of 7games.com, our users, or the public, to enforce our Terms and Conditions, or to respond to lawful requests for information. This includes cooperating with investigations into fraud, money laundering, underage gambling, and other illegal activities.
7games.com employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include 256-bit SSL encryption for all data transmitted between your device and our servers, secure data storage on encrypted servers located in secure data centers, regular security audits and vulnerability assessments, access controls that limit employee access to personal information on a need-to-know basis, and multi-factor authentication for account access. While we take reasonable steps to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information, and you use the 7games.com platform at your own risk.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. Account information, transaction records, and gaming activity logs are typically retained for a minimum of five (5) years after your account is closed, in accordance with Philippine anti-money laundering regulations and gaming industry standards. Marketing communications and customer support records are retained for a shorter period, typically two (2) to three (3) years. Once the retention period has expired, we will securely delete or anonymize your information so that it can no longer be associated with you.
7games.com uses cookies, web beacons, and similar tracking technologies to collect information about your use of the platform and to enhance your user experience. Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your device, remember your preferences, and provide you with a personalized experience. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. The types of cookies we use include essential cookies, which are necessary for the platform to function properly; performance cookies, which collect information about how you use the platform; functionality cookies, which remember your preferences and settings; and targeting cookies, which are used to deliver relevant advertisements. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of the 7games.com platform.
Under the Philippine Data Privacy Act of 2012, you have certain rights regarding your personal information. These rights include the right to access your personal information and request a copy of the data we hold about you; the right to correct inaccurate or incomplete information; the right to request the deletion of your personal information, subject to our legal and regulatory obligations; the right to object to the processing of your personal information for certain purposes, such as direct marketing; the right to restrict the processing of your personal information in certain circumstances; and the right to data portability, which allows you to receive your personal information in a structured , machine-readable format. To exercise any of these rights, please contact our Data Protection Officer (DPO) by sending an email to privacy@7gamescom.net. We will respond to your request within thirty (30) days of receipt. Please note that we may need to verify your identity before processing your request, and that certain rights may be subject to limitations or exceptions under applicable law.
7games.com is strictly intended for users who are at least twenty-one (21) years of age. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our records and to close the associated account. If you believe that a minor has registered an account on 7games.com or has provided us with personal information, please contact our customer support team immediately so that we can investigate and take appropriate action.
The 7games.com platform may contain links to third-party websites, services, or applications. These third-party services are governed by their own privacy policies, which may differ significantly from this Privacy Policy. 7games.com is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you access through or in connection with the 7games.com platform. Your interactions with third-party services are solely between you and those third parties, and 7games.com shall not be liable for any loss or damage arising from your use of third-party services.
7games.com reserves the right to update, modify, or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy to the platform. We will make reasonable efforts to notify registered users of material changes via email or in-platform notification. The date of the most recent revision will always be displayed at the top of this page. Your continued use of the 7games.com platform following the posting of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you must discontinue use of the platform and may request account closure by contacting our customer support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact our Data Protection Officer. Our DPO is responsible for overseeing compliance with the Philippine Data Privacy Act and for responding to data subject requests. You may reach our DPO by email at privacy@7gamescom.net. For general customer support inquiries, you may also contact us at support@7gamescom.net or via live chat on the 7games.com platform. We aim to respond to all privacy-related inquiries within thirty (30) days.
Your Consent: By using the 7games.com platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and disclosure of your personal information as described herein. If you do not consent to these data practices, please discontinue use of the platform immediately and contact us to request account closure and data deletion.